Supporting your business at every step
"Through supporting business at every step of the supply chain, Greenham has developed into one of the UK’s largest industrial suppliers.
Being part of Bunzl plc, a global £3.6 billion FTSE 100 company, we offer market knowledge and expertise to help with product selection
and logistics with the objective of maximising your profit potential.
Just some of the steps in which we can help support your business are listed below.
If you would like to know more, our contact details are featured here."
Paul Budge
Managing Director
Support Through National Coverage
With 23 business locations, strategically located throughout the country, Greenham has over 950 dedicated employees specialising
in the supply of Personal Protection Equipment, Cleaning and Hygiene Supplies and Contractors Site Equipment.
The local branch network backs a national sales team, with dedicated internal and mobile field sales representatives.
All receive continuous training to work with you and your business to handle orders efficiently and effectively,
to offer technical advice and quickly solve any problems.
Support Through Knowing Your Market
The principle business sectors Greenham operates in are Government – both national and local, Contractors, Distribution,
Manufacturing and Transport. Amongst these markets are some of the biggest leading edge international companies with
whom we have developed extremely successful partnerships.
Support Through Quality Catalogues
Greenham publishes catalogues each year for Personal Protection, Cleaning and Hygiene and Contractors Site Equipment.
The catalogues illustrate the full product range with product selection guides explaining relevant legislation and European standards.
For larger customers, personalised catalogues can be produced.
Support Through Quality Standards
All branches are certified to BS EN ISO 9001:2000.
All branches are certified to ISO 14001 for Environmental Management Systems.
Greenham is committed to ensuring that its business is conducted in all respects according to rigorous ethical, professional
and legal standards. Every employee is responsible for ensuring that any contact with our customers and the public at large
reflects professionalism, efficiency and honesty.
Support Through Stock
The company has a £20 million stockholding backed up with a National Distribution Centre in Swansea.
In addition, a permanent office in Hong Kong continually sources quality products that, where appropriate,
are tested and approved to the latest EU specifications.
At Greenham, no order is too big or too small with the majority of products offered in single units.
Standard case or pack quantities are stated in catalogues where appropriate.
Greenham undertake to stock the majority of products featured in their catalogues at all branches.
More specialised items may only be available at certain branches according to customer demand or to special order.
These items are marked 
in the catalogue alongside the Greenham code number.
These "to order" items can normally be delivered in 2 to 7 working days from receipt of order.
Support Through Logistics
The company operates its own dedicated transport fleet with uniformed drivers to maintain a highly efficient delivery service.
Support with Product Selection
Through investment in product training backed up by the technical services of our major manufacturers, we can offer advice
on legislation, risk assessment through site surveys, rationalisation and stock/stores management.
Support Through Training
Whether it be for head to toe protection, chemicals, skin care, cleaning hygiene practices or other care,
Greenham can help with training programmes tailor made to suit customer needs.
Support Through I.T.
Through continued significant investment in technology and our own team of very experienced in-house programmers and
communication specialists, Greenham operates a range of effective systems to manage process.
The full range of e-commerce facilities are outlined below.
In addition a range of monthly management reports can be customised to customers’ exact requirements together with a suite
of Key Performance Indicators (KPIs) that are generated automatically and are available on request.
Support through e-commerce
The Greenham e-commerce philosophy is to utilise the power of the internet to connect customers with data and program computer
systems to manage the process automatically.
To meet this objective, significant investment has been made by developing a virtual .net architecture with modular flexibility
to enable e-trading across most platforms.
Internet www.greenham.com
All current catalogues are available on line. Orders can be placed via credit cards and enquiries made.
The site also contains useful selection guides, data sheets and information on relevant legislation.
Account customers, via a secure login, can access a range of other services.
Orders can be placed using contract prices either on account or via corporate credit cards.
Invoices and credit notes together with proof of delivery can be viewed and downloaded together with statistical information.
Once logged in, customers can create their own personalised catalogues, save baskets for future use or use a quick order system.
Their internet order history and top 10 most commonly ordered items are automatically generated.
Security
The back office facilities of www.greenham.com operate in a secure certificate (https://) environment.
Account holders can also specify which products they wish their employees to view and set daily, weekly or monthly spending limits.
All internet orders are automatically processed into the Greenham systems with e-mail acknowledgment by return.
For logged in customers, this is quickly followed with details of the supplying branch and the delivery note number for order tracking.
Electronic Invoicing
Top line or itemised invoices can be downloaded as .CSV files directly into Excel or in batches of up to 50 in e-Bis XML format.
e-procurement Systems
For customers wishing to trade via e-systems such as Ariba, CommerceOne, Coins, SAP and Oracle, Greenham can produce data in
customised CIF, XML or Excel fully coded to latest UNSPSC standards with any current electronic image or direct URL links.
greenham.com also offers punch out facilities.
Marketplace Internet Sites
For companies signing up with "Marketplace Sites" or Portals, Greenham are able to supply electronic catalogues on request.
Greenham reserve the right to negotiate fees.
e-mail
All branches have dedicated e-mail addresses. This enables customers to communicate direct with their nearest branch.
Wide Area Network (WAN)
All Greenham IT systems at head office and branch level are linked via a powerful wide area network for voice and data transmissions.
